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First Easter 2014 sent cookie cake to my three grandsons they put the same name on all three when the order specificity stated 3 different names they sent gourmet cookies as an apology.So I forgave, then on Friday 8/29/14 called on my lunch hr to place an order fr the next day and waited over 20 min for a consultant had to get back to work so I hung up Tried again at home I was put on hold for over an 1hr at which time I then hung up and them tried the website when placing my order it would not except my promo code which you people e-mailed me Send Flowers.Com got my business I'm done with cookies by design Etable. Fruit and Send Flowers will be getting my business from now on

Review about: Cookies By Design Cookies.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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