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I ordered a gift basket based on the photo with the "Same Day Delivery" logo next to the gift basket. When I called to follow up on the delivery of the basket, I was told that I had chosen "next day delivery" -- on a "same day" basket.

I don't doubt the product - to me the cookies are very good, but I did not care for the customer service or the wordsmithing regarding the Same Day Delivery.

The delivery charge was almost equal to the cost of the cookies. When I explained why I had chosen the particular basket online the person I spoke to told me I should have called them directly -- which negates the point of having an online order process for the product.

Product or Service Mentioned: Cookies By Design Cookies.

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