For all my LGBT friends...Cookies By Design sucks and I felt like they were a little homophobic. After I mentioned to them that my BOYFRIEND did not receive his Valentine's day cookies on time, and it when he did get an something yesterday (the 18th), it was the complete wrong order.
The women on the phone refused to refer to him as my boyfriend and called him my "friend" and I had to fight with her to get a refund. If heterosexual person had called, I am sure she would have not referred to the clients boyfriend/girlfriend as a "friend."
Product or Service Mentioned: Cookies By Design Cookies.
Monetary Loss: $50.