Pompano Beach, Florida
Not resolved

my son lives in arizona and the store that I have to deal with 2 years ago that i asked to call before delivering as it is 110 degrees refused saying that it did not have time to call therefore I cancelled the order. I decided this year to give another chance but all I got was a recording and since this was a special order I needed to speak to someone, I decided to call head office big mistake.

The customer service just put me through to the store upon getting the same message go to the web site to give order. Called back headquarters asked to speak to supervisor who was indifferent and could not care less. This order was for $150.00.

They have lost me and my friends as future customers.

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Cookies By Design Cons: No one to speak to.

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