Product: Cookies By Design Shipping Service Clear all filters (4 of 4 reviews match)
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I am furious!I ordered a gift for my daughter for Valentine's day, and delivery was guaranteed for 2/14. Needless to say, it is now 2/15 mid-day, and the gift has still not arrived. I've been on hold for 10 minutes for the second time today. The first time, I was told...
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2.4
Product
Cookies By Design Shipping Service
I liked
  • Cookies look pretty
I didn't like
  • Late delivery - poor customer service
#1008748
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Thank You, Cookies By Design. In Transit Notify me with Updates Change Delivery Scheduled Delivery: Scheduled delivery information is not available at this time. Please check back later.Last Location: Arrived - Chelmsford, MA, United States, Friday, 02/10/2017 What...
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1.0
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Cookies By Design Shipping Service
I didn't like
  • This company
#1006190
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Cookies By Design - Father's Day Cookie order not delivered

#1064828
1.0
Details
I placed an oder through Cookies By Design on June 2nd with delivery date of June 16th . Cookies were not delivered on the 16th nor the 17th. I placed a phone call on Monday June 19th asking for a full refund which has not happened either. Cookies finally arrived by 5pm on the 19th. Way to go Cookies By Design that's not how FATHER'S DAY gifts should happen. I will never place an order again!
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Don't rely on cookies by design

#1062515
1.5
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Placed two orders. Reveived confirmation on both. They charged my account for both. Only shipped one. Cannot get them to answer phone or return call or email.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website