Cookies by Design is one of the worst companies to work with when there were problems with a shipment. Ordered a cookie pie for someone, only to be told it arrived in "many pieces and could not read the message on top due to the poor condition of the bos it arrived in.
Was also told the last time I had ordered a cookie bouquet for them, it too arrived with broken cookies. Have tried to work with the company to at least get shipping charges refunded as I paid out the nose for overnight shipping. Of course they will not respond in any way. I will never order from Cookies by Desing in person or off their internet as they do not stand behind their product or condition of order when delivered.
Very dissapointed with their poor customer service.
They don't have a problem taking your money, just won't deliver the goods as stated. Even considering contacting the local BBB from where the shipment was made.
Product or Service Mentioned: Cookies By Design Cookies.