Product: Cookies By Design Cookies Clear all filters (53 of 53 reviews match)
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I ordered a 12 cookies basket and received 9 cookies - who can't count to 12?The presentation was not like the photo shown on their website. Then to add insult to injury they wanted only send the 3 missing cookies or a refund for the 3 cookies - what kind of business...
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Cookies By Design Cookies
#1092227
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I have always loved Cookies By Design when they had their own delivery, but since they do not deliver themselves any more it taste like they make the cookies in advance and freeze them and then have them delivered by UPS ! My mother called the store in Winter Garden...
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Cookies By Design Cookies
#896259
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to please send me one cookie here at my Missouri address to try for myself and was told that they cannot do it because of the expense?!? But they would have sent a second basket of cookies to my mom?!? If this company wishes to stay in business, I believe they need a new cookie recipe. I will not be ordering anything again from Cookies By Design...
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Cookies By Design Cookies
#845958
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Cookies By Design - Horrible

#1079954
Bad service, horrible cookies, high prices.
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Cookies By Design - Review about Bad Customer Service

#516317
Worst customer service. Cookie was not good and not worth the 30 dollars I spent for it . Purchased it at S.blvd Charlotte. Very disappointed. Will not return
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I CALLED THE WEDNESDAY BEFORE VALETINES DAY AND ORDERED MY DAUGHTERS FAMILY A COOKIE BOUQUET. I LEAVE IN ANOTHER STATE SO I GAVE THE WOMAN MY DAUGHTERS CELL PHONE SO SHE COULD PICK THEM UP. THEY NEVER CALLED HER . I CALLED MY DAUGHTER AND SHE FINALLY WENT AND PICKED...
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Anonymous
Anonymous

*** happens. Get over it.

1.0
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Cookies By Design Cookies
#789428
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I had phoned cookies by design and had spoken to Jon 4 times to explain how important it was have a tin of cookies ready for Tues. morning and explained why it was so important because my friend was returning to her home country. Tues morning got there and Stephanie...
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1.0
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Cookies By Design Cookies
#696542
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I placed an order online on a Friday for a Monday delivery. I have been trying to get a hold of someone at the store and there is no answer....straight to voicemail. No mention of it being Cookies by Design...just a generic, "leave a message". I called customer service...
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1.0
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Cookies By Design Cookies
I didn't like
  • No one to speak to
#684261
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I ordered an "Under the Sea' cookie bouquet for my nephew's first birthday. The cookies arrive - 5 of the 7 were broken! So, instead of being the centerpiece the gift sat in his room in a box. They shipped them without bubble wrap just wrapped in cellophane. When I...
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Cookies By Design Cookies
#673240
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They were delivered as promised and looked great. The decorated cookies were stale tasting and the frosting was hard. They would taste amazing if they were fresh. If this is your business how can you not have fresh stock? The chocolate chip cookies that came with it...
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3.0
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Cookies By Design Cookies
#599905
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Cookies By Design - Cookies Review from Orange Park, Florida
I ordered cookies today to be delivered to my husbands job. I wanted the lots of love basket, this came with cookies he likes. He comes home with his cookies. It was not what I ordered. It was literally 5 decorated cookies wrapped in plastic. The message I sent to my...
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2.0
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Cookies By Design Cookies
#594763
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I placed an order 2 days in advance, so that there would be no problems. Only to find out they did not deliver until after 4:15 p.m. I was incredibly disappointed that the cookies were delivered so late. I did not order the least expensive arrangement either. The...
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Cookies By Design Cookies
#549789
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