I placed an order online on a Friday for a Monday delivery. I have been trying to get a hold of someone at the store and there is no answer....straight to voicemail.
No mention of it being Cookies by Design...just a generic, "leave a message". I called customer service and they said they couldn't help. I have no idea what the status of my order is. I am not able to get a time frame for delivery.
This is very poor customer service.
Next time, I will go with Edible Arrangements who I have gone with in the past....I just wanted to change things up...I guess shame on me! very disappointed...expected more for the cost.
Product or Service Mentioned: Cookies By Design Cookies.
Reason of review: Problem with delivery.
Monetary Loss: $100.
Preferred solution: Full refund.
Cookies By Design Cons: No one to speak to.