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Rude & Inflexible. I requested my delivery to be delivered by 2:30 PM, and was told it could not, and would not be done.

I ordered an over $80.00 cookie arrangement for my husband to be delivered at work on Valentine's Day. IT WAS NEVER DELIVERED, and without a phone call or an explanation.

I have contacted the store and the CEO at corporate headquarters via phone and fax, and have had absolutely NO reply. I will never do business with them ever again!

I would completely avoid doing business with them, and find something else to send.

Product or Service Mentioned: Cookies By Design Cookies.

Monetary Loss: $84.

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Do NOT order a bouquet from the national website as your cookies WILL be shipped from a gifting center in Texas. Call a shoppe in the area you would like your cookies delivered to directly for the best product.

And as far as Valentine's day goes, do you think you were the only person who wanted a cookie delivery??

How would you find it feasible that you could be guaranteed a delivery time on the busiest gifting day of the year for most sweet shoppes? Ignorant.

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