Pissed Consumer - No cookie gift delivery-Mother's Day surprise ruined!

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No cookie gift delivery-Mother's Day surprise ruined!

May 9, 2008

Cookies By Design complaint

Ordered cookies via internet on May 2 2008 for delivery on May 9, 2008. Delivery confirmed with cookies to be made and delivered by the Orland Park, IL store. On May 9, 2008 at approximately 2:00 p.m., no cookies in sight.

Called store and was told cookies would be delivered late by woman "on her way home". Six fifteen p.m.-still no cookies. Telephoned store. An employee answered and said she would have the owner call me back. When he called, he was rude and made no mention of the whereabouts of cookies.

canceled order and will never order again. Mother's day ruined-cookies were to be a present.

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Comments (3)

1. Written by Trevor, on 12-08-2008 13:26

You are not a mother just because you put the title "A mother" does not make you one. If you are one hopefully your children are taken away from you because you are a poor role model.

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2. Written by A Mother, on 17-07-2008 11:22

Trevor, you're an idiot and don't know what you are talking about. The person wasn't complaining about the fact that his mother was upset, he/she was upset because this was a special treat for Mom. It was ruined for him. You are a mean ignorant person.

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3. Written by trevor, on 15-05-2008 13:12

I guess your mother does not love you that much if a simple thing as not getting cookie for her special ruins her day. I guess cookies are more important than spending time with you. I completely understand why. You don't love her enough to get her something else when your plan failed.

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