| Cookies By Design Reviews | |
 Anonymous |
Cookie catastrophe! At Cookies By Design- Bellvue
UGH! If only I could start my own bakery with mediocre cookies! What I paid for was a basket of decorated simple, classic sugar cookies. The cookie itself, okay. You cant mess up a...
#273302
Nov 06, 2011
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271
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 Anonymous |
Cookies By Design website bad
I tried to use the cookies by design website to order thank you cookies and the delivery methods were deceiving and hard to figure out. I called for help and the lady on the other...
#268930
Oct 18, 2011
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195
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 Jongalt26 |
Cookies By Design
I spent $59.28 on cookies expecting them to be good. I could've gotten hundreds of cookies from the grocery store for the same price as opposed to the 26 that were ordered from yo...
#265185
Sep 30, 2011
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186
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 Anonymous |
Do not use Cookies By Design
I recently had a giant MLB cookie sent to my nephew sched'd to arrive on 7/29/11. It was left on their doortep on 7/28/11. When we opened the box on the 29th, the icing had app...
#254308
Aug 09, 2011
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416
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 Anonymous |
Cookies By Design - Do not order. I ordered a cookie pie,came in pieces so dry kids wont even eat it !
The cookie pie was in pieces and it was so dry and hard my four grandsons ages 3 to 8 wouldn't even eat the pieces and they love any dry crumbled thing if it is close to eatable. A...
#233786
Apr 22, 2011
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309
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 Doa |
Cookies By Design - Not Green and tast like crap
This company uses a very large and heavy weight non-recyclable plastic basket to hold a small amount of cookies covered in a huge amount of clear plastic wrap, about 4 times needed...
#231572
Apr 09, 2011
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255
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 Terrabella |
Cookies By Design - Avoid - Completely Lacks Customer Service
Rude & Inflexible. I requested my delivery to be delivered by 2:30 PM, and was told it could not, and would not be done. I ordered an over $80.00 cookie arrangement for my husband...
#221801
Feb 15, 2011
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382
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 Ft99 |
Cookies By Design - Horrible delivery
They promised Valentine's Day delivery but couldn't manage to actually deliver the cookies on Valentine's Day. I spent about $100 on two deliveries and both...
#221692
Feb 14, 2011
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312
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 Sadand |
Cookies By Design - Bad customer service
I ordered a Valentine's Day cookie basket from Cookies by Design to be hand delivered today. I called to check the status of the order and was told that they are not giving status ...
#221619
Feb 14, 2011
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243
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 Winnie44 |
Cookies By Design - Never Order cookies Online , unless you chooses hand delivery
The cookies by Design website does not tell customers that the cookies they order online will be shipped from a warehouse in Plano,Texas instead of being delivered by a shop that i...
#221017
Feb 10, 2011
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679
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 Anonymous |
Order Cookies By Design by calling local store
Order from Cookies By Design stores directly:
You can look up the store's direct phone number on website - under locations. You can also look up by using the zip cod...
#202444
Oct 13, 2010
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414
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 Anonymous |
Cookies By Design received in crumbles.
Cookies by Design is one of the worst companies to work with when there were problems with a shipment. Ordered a cookie pie for someone, only to be told it arrived in "many pieces...
#198617
Sep 15, 2010
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361
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 Sabbell |
Cookies By Design - Bad Service
I am a very unhappy customer i ordered and cookie gift for my sisters 40th Birthday and not only did they not deliver it but they did event call me to inform me that their was a pr...
#191765
Jul 30, 2010
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354
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 Disneybert |
Cookies By Design is crummy
Ordered cookies for a graduation and Father's Day, both to be shipped to one house. The day before I was notified that since 2 boxes were being shipped, I would be charged an addi...
#188516
Jul 07, 2010
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432
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 Anonymous |
Cookies By Design - Cookies Hard as a Tombstone
Daughter sent mom Cookies by Design.So stale & hard she could not chew on any of them without busting her teeth. They were hard as tombstones & hockey pucks, Surviving dad. Called ...
#184577
Jun 04, 2010
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533
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 Overspen... |
Warning, Cookies By Design sends catalogs in the gift basket.
Cookies by design has lovely cookies that they charge a fortune for, and I honestly I do not mind spending that kind of money for the people I love. The people I love, on the other...
#181114
May 06, 2010
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568
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 Prettyta... |
Do not use Cookies By Design
I've been ordering from Cookies by Design for years, as they were known for their lovely gift baskets with gorgeous cookies. Not only have their prices gone up, everything is now s...
#181080
May 06, 2010
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1109
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 BRock72 |
Cookies By Design - They delivered my birthday gift damaged, and 1 week late
I ordered a gift for my sister from Cookies By Design. I had wanted it delivered on my sister's birthday so she would enjoy the surprise at work; that is part of the fun. The day...
#169041
Jan 26, 2010
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1086
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 Wendyelln1 |
Cookies By Design - No Customer Service At All!
I ordered cookies for a customer on 12/16 with a request for delivery on 12/21. 12/21 came and went with no cookies, on 12/22 I called to check status. I was told "I ...
#167064
Jan 08, 2010
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500
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 Jbugeye22 |
Cookies By Design - Canceled order, charged my card and shipped it anyway
I ordered cookies by design for family that lives in another state for Christmas. I ordered it 3 weeks before christmas. On the day before Christmas eve, I got an e-mail stating th...
#166135
Dec 31, 2009
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1330
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 Anonymous |
Cookies By Design - Clarification
You seem to have missed the entire point of my complaint so I'll take "responsibility" to clarify. An attempt to deliver the cookies was made 4 DAYS AFTER...
#138557
Oct 08, 2008
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1304
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 Oosdfkvz |
Cookies By Design has NO customer support
Look on the website. There is NO customer support. I ordered cookies and hit the wrong state. I am a regular customer but made a mistake. When I saw the printed receipt, it was all...
#129225
Jul 27, 2008
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1223
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 Regina P... |
Cookies By Design - Unsatisfactory Business Practices
I ordered a basket of cookies to be delivered to a patient in the hospital on Friday afternoon with the understanding that they would be delivered on Monday. I got a call on Tuesda...
#121542
May 20, 2008
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2300
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 Anonymous |
Cookies By Design - No cookie gift delivery-Mother's Day surprise ruined!
Ordered cookies via internet on May 2 2008 for delivery on May 9, 2008. Delivery confirmed with cookies to be made and delivered by the Orland Park, IL store. On May 9, 2008 at app...
#120425
May 09, 2008
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1898
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